• Privacy Policy – Neptch Seller App

    Effective Date: Neptch Seller ("we", "our", or "us") operates the Neptch Seller mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

    By using the app, you agree to the collection and use of information in accordance with this policy.


    1. Information We Collect

    When you register and use the Neptch Seller App, we may collect the following types of information:

    a) Personal Information

    • Full Name

    • Email Address

    • Phone Number (if applicable)

    • Profile Photo

    • Digital Signature

    b) Store Information

    • Store Name

    • Store Address

    • Business Details

    • Product Information (uploaded by seller)

    c) Usage Information

    • App activity (such as login, product updates, order management)

    • Device information (basic technical data like device type, OS version)


    2. How We Use Your Information

    We use your information to:

    • Create and manage your seller account

    • Verify your identity and store details

    • Allow you to manage products and orders

    • Improve app performance and user experience

    • Communicate important updates and notifications

    • Provide customer support


    3. Data Sharing and Disclosure

    We do not sell your personal information.

    We may share your data only in the following cases:

    • To comply with legal obligations

    • To protect our rights and prevent fraud

    • With trusted service providers (only for app functionality, such as hosting or analytics)


    4. Data Security

    We take appropriate security measures to protect your data, including:

    • Secure storage of user data

    • Encryption where applicable

    • Restricted access to sensitive information

    However, no method of transmission over the internet is 100% secure.


    5. Data Retention

    We retain your information as long as your account is active or as needed to provide services.

    You may request deletion of your account and data at any time.


    6. Your Rights

    You have the right to:

    • Access your personal data

    • Update or correct your information

    • Request deletion of your account

    • Contact us regarding your data


    7. Third-Party Services

    Our app may use third-party services (such as analytics or cloud storage). These services may collect information in accordance with their own privacy policies.


    8. Children’s Privacy

    The Neptch Seller App is not intended for users under the age of 18. We do not knowingly collect data from children.


    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted within the app or on our official page.


    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    Email: info@neptchtopup.com
    App Name: Neptch Seller


    11. Account Deletion Request

    If you wish to delete your account and all associated data, you can contact us at the email above or request deletion from within the app (if available).


    By using the Neptch Seller App, you agree to this Privacy Policy.